Researchers have used conversational AI to explore whether it can reduce intergroup tensions between majority-group members and Latine immigrants in the US. A study of 658 non-Latine White adults found that conversations framed around a shared American identity or both American and Latine identities reduced categorization as 'us versus them'. However, this did not directly translate to increased willingness to help or more positive attitudes towards immigration. The study suggests that conversational AI can be a useful tool in reducing intergroup tensions, but further research is needed to understand the relationship between cognitive recategorization and behavior. --- Why it matters: This study matters because it highlights the potential of conversational AI as a tool for reducing intergroup tensions and promoting more inclusive attitudes. Understanding how AI can influence human cognition and behavior could inform the development of more effective interventions in this area. Source: https://arxiv.org/abs/2608.19220