Salesforce has partnered with OpenAI to integrate their large language models (LLMs) into customer applications. This integration aims to make these models more accessible and usable in a business setting, potentially transforming the way companies interact with customers. --- Why it matters: This matters because it could enable developers to build more sophisticated and personalized customer experiences using AI-powered tools, which can improve customer satisfaction and loyalty. Source: https://openai.com/index/salesforce