How avatarin built a 24/7 retail agent with GPT-Realtime
Avatarin, a Japanese electronics retailer, has developed a 24/7 retail agent using OpenAI's GPT-Realtime technology. The agent provides multilingual support to customers, answering questions and addressing concerns in real-time. In just two weeks, the agent was used by over 30,000 people, with a positive response rate of 92% from survey respondents.
Avatarin, a Japanese electronics retailer, has developed a 24/7 retail agent using OpenAI's GPT-Realtime technology. The agent provides multilingual support to customers, answering questions and addressing concerns in real-time. In just two weeks, the agent was used by over 30,000 people, with a positive response rate of 92% from survey respondents.
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Why it matters: This matters because it demonstrates the potential for AI-powered retail agents to improve customer experience and increase efficiency in e-commerce settings.
Source: https://openai.com/index/avatarin
This article was originally published at: https://openai.com/index/avatarin