Deutsche Telekom is working with OpenAI to integrate artificial intelligence into its telecommunications services. The company aims to transform customer service, employee workflows, network operations, and even the way it handles voice communications using AI. This effort is part of Deutsche Telekom's goal to become an 'AI-native' telco. --- Why it matters: This matters because it shows how large companies are increasingly relying on AI to streamline their operations and improve customer experiences. The impact will likely be felt in the industry as other telcos consider similar transformations. Source: https://openai.com/index/deutsche-telekom