Business

How Heathrow partnered with Salesforce to build a customer-service AI agent

Heathrow and Salesforce launched AI assistant Hallie to manage customer inquiries, boosting efficiency at the UK's busiest airport.
Heathrow and Salesforce launched AI assistant Hallie to manage customer inquiries, boosting efficiency at the UK's busiest airport.

This article was originally published at: https://www.businessinsider.com/heathrow-salesforce-ai-ch...