RingCentral, a cloud-based communication platform, has implemented AI-native workflows using OpenAI's tools. They use ChatGPT Work for product development and Codex for operational intelligence, aiming to accelerate development and improve efficiency across both engineering and operations teams. --- Why it matters: This matters because it showcases the potential of integrating AI tools into existing workflows, demonstrating how companies can leverage these technologies to streamline processes and enhance productivity. Source: https://openai.com/index/ringcentral