Virgin Atlantic's Chief Financial Officer, Oliver Byers, discusses how the airline uses artificial intelligence (AI) to streamline its operations. The company leverages AI to accelerate software development, enhance decision-making processes, and improve customer experiences. This is achieved through various applications of machine learning algorithms that analyze data from multiple sources. --- Why it matters: This matters because it shows a real-world example of how AI can be applied in a complex industry like aviation to drive efficiency and innovation. Source: https://openai.com/index/virgin-atlantic-oliver-byers