Mirakl has a vision for agentic commerce, which involves using AI agents to transform the way businesses interact with customers. The company's approach combines AI-powered chatbots, like ChatGPT Enterprise, with its own platform, Mirakl Nexus, to create more efficient and personalized customer experiences. This includes faster documentation processing and smarter customer support. --- Why it matters: This matters because it could enable businesses to automate routine tasks and focus on higher-value interactions with customers, potentially improving customer satisfaction and reducing operational costs. Source: https://openai.com/index/mirakl