OpenAI has introduced Presence, an enterprise AI agent platform. It allows organizations to deploy trusted voice and chat agents for both customer-facing and internal workflows. The platform is designed to help businesses streamline their interactions with employees and customers. OpenAI claims that Presence is a proven solution, but it does not provide further details on its development or testing process. --- Why it matters: This matters because it could provide organizations with more efficient ways to manage customer service and internal communication. It may also enable the use of AI in more areas of business operations. Source: https://openai.com/index/introducing-openai-presence